As part of efforts to ensure proper synergy between Agencies of Government in Lagos State to ensure the protection of consumers’ rights, the Lagos State Consumer Protection Agency (LASCOPA) is harnessing its collaboration with relevant Agencies in the State.
According to the General Manager of LASCOPA, Mrs. Kemi Olugbode the parley is aimed at seeking areas of collaboration in the drive to ensure a sustainable Lagos devoid of infringements on consumer rights.
Speaking during a courtesy visit to the Office of the Standards Organization of Nigeria (SON) and Lagos State Environmental Protection Agency (LASEPA), Mrs. Olugbode stated that the assistance of SON is required in the area of staff development in order to enhance the performance of LASCOPA and ensure that hazardous or substandard products are not sold to consumers.
While commending the Management of SON for the prompt response to the Agency’s request for a courtesy visit, she noted that the Agency also solicited the support of SON in the use of their laboratory for the verification of any displayed consumer product suspected to be hazardous or substandard.
In his response, the Director-General, Standards Organization of Nigeria (SON) Mr. Osita Aboloma, expressed appreciation to LASCOPA for the visit saying “we are proud to identify with the Lagos State Consumer Protection Agency (LASCOPA)”.
He revealed that SON was consulted at the formative stage of LASCOPA, adding that the collaboration of SON with LASCOPA dates back to when it was called the Consumer Protection Council (CPC) which later became LASCOPA.
He commended the Agency for its desire to synergise with other relevant Agencies to ensure consumers are protected, noting that the fight to protect consumers against substandard goods cannot be overemphasized.
Aboloma promised that SON would make its laboratory available to LASCOPA whenever there is the need to verify or confirm the standards of any suspected product being sold to consumers.
He averred that other possible areas that would be explored in the collaboration with LASCOPA to ensure that the rights of consumers are protected include Capacity building on the Alternative Dispute Resolution process.
During a similar visit to the Lagos State Environmental Protection Agency (LASEPA), the management of LASCOPA sought the cooperation of LASEPA in ensuring a collaboration that will engender both agencies foster a partnership that will guarantee the protection of rights of all residents of the State.