The Lagos State Ministry of Health today organised a Medical Education programme for its staff as part of efforts by the Governor Akinwunmi Ambode administration to enhance productivity, improve quality of service and create job satisfaction for all cadres of healthcare workers in the State.
Speaking at the training programme held at Alausa, the Director, Medical Administration, Training and Programmes in the Ministry, Dr. Funmilayo Shokunbi said that the medical programme is also one of the strategies employed by the Ministry to develop human resource for health through training and retraining of practitioners on current trends in the health sector.
In her words “The training and professional development of staff in the health sector is accorded the priority it deserves by the State government. As new challenges and opportunities emerge, the required quality of health service delivery can only be ensured if we keep health workers well equipped with updated information and skills through our Continuing Medical Education Programme”.
One of the facilitators and Executive Manager, Society for Quality Healthcare, Nigeria, Mrs. Lawumi Oluborode, described Patient-Centred Care as an essential tool towards improving the quality of healthcare service in Lagos State, adding that such care has been shown to improve patient experience and health improvement.
She explained that patient-centred care basically involves providing necessary attention in a respectful and responsive manner in relation to individual patient preferences, needs and values, and ensuring that patient values guide all clinical decisions.
In her words, “In Patient-Centred Care, patient and family knowledge, values, beliefs and cultural background are incorporated into the planning and delivery of care. Healthcare practitioners should communicate and share complete and unbiased information with patients and families in ways that are affirming and useful”.
Oluborode maintained that patients and families must receive timely, complete and accurate information in order to effectively participate in care and decision-making process.