The Lagos State Consumer Protection Agency (LASCOPA) has called on consumers to pay more attention to commodity information, especially consumable products, before making purchases particularly as the yuletide season draws near.
The General Manager of LASCOPA, Mrs. Kemi Olugbode, made this call while reviewing the activities of the Agency.
She noted that the yuletide season is usually characterised by a lot of commercial activity with several business individuals from outside Lagos State coming into different parts of the State for trading activities in view of the huge market available in Lagos.
According to her, checking the products properly before buying, would help consumers determine the wholesomeness of the products and drastically reduce the purchase of harmful consumable goods.
Speaking further, Olugbode said that the Lagos State Consumer Protection Agency has reinforced its monitoring and enforcement exercise within the State to ensure that unwholesome products are not displayed or sold to consumers.
She added that the Agency has also intensified efforts in the area of consumer education to enable consumers know their rights and the structure Lagos State Government has put in place to help them seek redress on infringement of their rights. ”LASCOPA has been addressing consumer-complaints and has successfully resolved over 90 percent of the several issues reported to the Agency through Alternative Dispute Resolution (ADR), she said. Olugbode gave assurance that the doors of the Agency are widely open to receive complaints and help consumers address whatever grievances they may have.