In its bid to foster qualitative health care service delivery and increase patients’ utilisation of efficient and affordable health services in all State-owned health facilities, the Lagos State Government has commenced the training of no fewer than 825 health workers on personal and work etiquette as well as core professional values.
The Permanent Secretary in the Ministry of Health, Dr. Titilayo Goncalves, who made this known recently while addressing participants at a capacity training session in Ikeja, noted that the 825 health workers consist of core health workers and other professionals working senior management cadre of primary, secondary and tertiary health facilities as well as departments of the State Ministry of Health, Health Service Commission and Primary Health Care Board.
She said, “Although nurses form the bulk of the participants, other core health workers like doctors, pharmacists, laboratory technicians and professionals working in the health sector like engineers, accountants, administrative and human resource officers, public affairs officers amongst others are also being trained”.
Explaining the rationale for the training, Goncalves said that the State government through the Ministry of Health has been inundated with complaints and reports from patients and the public on the poor attitude of its health workforce prompting the need for orientation and re-orientation.
“The complaints and reports have become worrisome and it is inimical to our goal of providing quality affordable and efficient health services to the populace, hence the initiation of these trainings whose overall goal is to assist health workers and other related professional in health service delivery system to improve their attitude for greater level of effectiveness at work”, the Permanent Secretary said.
Goncalves disclosed that the training programmes will be held daily for 13 days except on weekends and public holidays where 66 participants will, on a daily basis, undergo sessions on values, empathy, client or customer satisfaction, positive mindset, attitude, courtesies, time management, and professionalism amongst others.
While noting that the 825 participants are expected to cascade the training to other cadre of staff in their facilities and offices, Goncalves tasked health workers in the State health sector to embrace the core values and ethics of their profession in the care of patients.
She also implored health workers especially nurses and doctors to continue to exude professionalism, discipline, integrity, humility, selflessness and great care built on patient centered care in the discharge of their noble duties.
According to her “Patient Centered Care involves providing care that is respectful and responsive to individual patient preferences, needs and values, and ensuring that patient values guide all clinical decisions”.
LASGOS TASK FORCE ARRESTS 10 MOTORISTS DRIVING AGAINST TRAFFIC
The operatives of the Lagos State Task Force over the weekend arrested 10 vehicle owners/drivers around Dopemu, Iyana-Ipaja, Agege and Mile 2 for driving against on-coming vehicles on one-way roads in contravention of the Lagos State Road Traffic Law of 2012.
CSP Olayinka Egbeyemi, Chairman of the Lagos State Task Force, who led the enforcement exercise, disclosed that the offenders include commercial bus drivers and private car owners who have continued to flagrantly disobey the State Traffic Law despite several warnings by the government.
In his words, “It is disheartening that in spite of the vigorous enlightenment campaigns by the State government, some motorists could still be driving against traffic and causing unnecessary traffic congestion and hardship for other law-abiding motorists, commuters and ordinary Lagosians”.
He commended Governor Babajide Sanwo-Olu for declaring zero tolerance on all road pot-holes, noting that this will considerably help in enhancing the free flow of traffic across the State after the rehabilitation exercise.
The Chairman, therefore, urged motorists, particularly commercial bus drivers to desist from driving against traffic and obey different traffic signs conspicuously displayed by traffic officers particularly in hotspot areas like Dopemu, Agege, Pen-cinema, Apapa, Oshodi-Mile 2 Expressway and Ikorodu Road.
In a related development, the Lagos State Government has issued a notice of ‘Removal Order’ to all owners/occupiers of illegal shanties, kiosks and containarised shops along Okokomaiko to Badagry and Iba-LASU road to immediately remove their structures from both ends of the road.
CSP Egbeyemi said the notice of ‘Removal Order’ became necessary in preparation for the commencement of rehabilitation works by the State government along the corridor.
According to the Chairman “The Governor was alarmed by the discomfort being experienced on daily basis by residents along the axis as a result of the bad Okokomaiko – Badagry roads and has vowed to ameliorate their sufferings by ensuring speedy rehabilitation of the expressway”.
While disclosing that the Agency would soon commence a general clean up exercise of all these illegal shanties, kiosks and containarised shops along the route, he warned residents and illegal traders to stop indiscriminate dumping of refuse on railway tracks, road-setbacks, medians and walk-ways on the roads.